At Penelope Journeys, your privacy is important to us. We are committed to protecting the personal information you share with us when you use our website and services. This Privacy Policy outlines how we collect, use, and protect your information. By using our website, you agree to the practices described below.

Information We Collect
We may collect the following types of information when you use our website:

  • Personal details such as your name, email address, phone number, and shipping address.

  • Information related to your orders, including products purchased and delivery preferences.

  • Any other information you provide voluntarily through forms, surveys, or communication with our team.

How We Use Your Information
The information we collect is used for the following purposes:

  • To process and deliver your orders efficiently.

  • To provide customer support and respond to your inquiries.

  • To improve our website, products, and services.

  • To communicate promotional offers and updates if you have opted in.

Opt-Out Instructions
You may choose to stop receiving promotional emails from Penelope Journeys at any time. To opt out, please send a request to [email protected] with the subject line “Unsubscribe.” Once we receive your request, we will promptly remove your email from our promotional mailing list.

Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. Your information may be shared only with trusted service providers who assist us in operating our website, fulfilling orders, or providing customer support. These providers are required to maintain the confidentiality of your information.

Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your information, no method of transmission over the internet is completely secure.

Cookies and Tracking
Penelope Journeys may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and customize content. You may choose to disable cookies through your browser settings, though some features of the website may not function properly without them.

Your Rights
You have the right to access, update, or delete the personal information we hold about you. To exercise these rights, please contact us at [email protected].

Changes to This Privacy Policy
Penelope Journeys may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: [email protected]